Delete your account

Last updated: 2026-09-25

This page explains how to delete your Printraband account (published by BytePair LLC) and the data linked to it.

Option 1: In the game (fastest)

Open Printraband.
Go to Settings → Cloud Save.
Tap Delete account and confirm.

Your account and cloud save are deleted and you're signed out right away.

Option 2: Request by email

If you no longer have the game installed, email privacy@printraband.com from any address. Tell us which sign-in you used (Apple, Google Play Games, or Facebook) and, if you have it, your player ID. We may ask you to confirm you own the account. We'll finish the deletion within 30 days and email you when it's done.

What gets deleted

Your player account and the sign-in links to Apple, Google Play Games, or Facebook
Your cloud save: venues, upgrades, currencies, gems, items, Tech, and settings
Device records and gameplay analytics linked to your player ID

What we keep

Purchase and transaction records (transaction ID, item, date, and amount), kept for up to 7 years because tax and accounting law requires it. They're no longer linked to a playable account.
Security and server logs, kept for up to 90 days and then deleted automatically.

Deletion is permanent. Progress, gems, and purchased items can't be recovered afterwards, and purchases aren't refunded. Deleting the app from your phone does not delete your account; use one of the options above.

Delete some data without deleting your account

To ask us to delete specific data (for example, support emails) while keeping your account, email privacy@printraband.com. You can also reset your advertising ID in your device settings. See the Privacy Policy for details.