Delete your account

Last updated: 2026-10-02

This page explains how to delete your Printraband account (published by BytePair LLC) and the data linked to it.

Option 1: In the game

For linked accounts, when Delete Account is available in your version:

Open Printraband.
Go to Settings → Cloud Save.
Tap Delete account and confirm.

Confirm the permanent deletion and verify your sign-in. The game starts a new guest game only after the server confirms deletion. If deletion is still pending, keep the app installed and retry; do not clear its data. Logging out or uninstalling the app does not delete your account.

Option 2: Request by email

If you no longer have the game installed, or the button is unavailable, email [email protected] from any address. Tell us which sign-in you used (Apple, Google Play Games, or Facebook) and, if you have it, your player ID. These details help us locate the account but are not proof of ownership. We will verify account control separately before deleting anything and confirm when deletion is complete. Do not email passwords, sign-in tokens, recovery codes, or payment-card details.

What gets deleted

Your player account and the sign-in links to Apple, Google Play Games, or Facebook
Your cloud save: venues, upgrades, currencies, gems, items, Tech, and settings
Device records and account-linked gameplay records stored by Printraband

What we keep

Aggregate game statistics without player or provider identifiers, device links, or individual gameplay histories. The deleted account is not kept as an anonymous playable account.
Minimal store verification and replay-prevention facts needed to prevent duplicate purchase grants and restore eligible permanent purchases. We remove their old player-account ownership and do not retain raw receipts or the deleted inventory.
Deletion confirmations and restore-protection records for at most 30 days after completion. Backups expire within 30 days; deletion records are applied before a backup is restored to service.

The game deletion workflow removes account data and references in our service. Older diagnostic logs may contain pseudonymous identifiers; we must purge those logs before enabling in-game deletion. Advertising services, including LevelPlay, may hold device or ad interaction data under their own privacy processes. LevelPlay deletion is not currently part of this account deletion workflow. See the Privacy Policy for the provider's policy.

Deletion is permanent. Progress, currencies, consumable purchases, and items are not restored. Eligible permanent purchases can be restored to a new account using store verification; deleting the account does not issue a refund. Your Google, Apple, or Facebook account is not deleted.

Delete some data without deleting your account

To ask us to delete specific data (for example, support emails) while keeping your account, email [email protected]. You can also reset your advertising ID in your device settings. See the Privacy Policy for details.